Frauds Involving the Impersonation of Financial Institutions Soar in Yucatán
The Yucatan Times· 357 words · 2 min read
Condusef Reports 15 Cases So Far in 2026; Urges Consumers to Verify Before Contracting Services.
Frauds involving the impersonation of financial institutions continue to rise in Yucatán, raising concerns among authorities and consumer protection agencies.
The National Commission for the Protection and Defense of Financial Services Users (Condusef) reported that 15 cases related to this crime have already been registered in January and February 2026.
The state head of Condusef, Osmaida Santiago Leonel, explained that eight reports were received in February from financial institutions denouncing the misuse of their corporate identity, while seven similar cases were recorded in January.
This type of fraud involves individuals or criminal groups impersonating legally established financial institutions, using their trade name, logos, fake websites, and even tax or administrative information to appear legitimate.
Through these mechanisms, they seek to deceive users into contracting services, applying for loans, or providing personal and banking information.
Given this situation, the National Commission for the Protection and Defense of Financial Services Users (CONDUSEF) urged citizens not to rely solely on calls, messages, or social media and to always verify the authenticity of institutions before initiating any financial transaction.
Among the main recommendations are:
* Consult the official registry of institutions on the CONDUSEF website, in the Financial Services Providers System (SIPRES).
* Verify that the contact information exactly matches the registered information.
* Confirm directly with the institution, using official emails or phone numbers, and avoid sharing personal information, passwords, or banking details without certainty of the contact's authenticity.
The official emphasized that many of these scams are presented as "fast" or "no-requirement" loans, where victims are asked to make advance deposits, which is a clear red flag.
Furthermore, the agency reminded the public that it offers guidance and support to individuals who have questions or have been victims of this type of fraud. The service offices in Mérida are located in the Gonzalo Guerrero neighborhood and are open Monday through Friday from 8:30 a.m. to 4:00 p.m.
Finally, Condusef reiterated that prevention is key to avoiding these crimes and therefore emphasized the importance of staying informed and verifying information before making any financial decisions.